Privacy Statement

What does Middlesex Savings Bank do with your personal information? 

What does Middlesex Savings Bank do with your personal information?

(Privacy Statement - printable version)
(Privacy Statement Mobile App Supplement - printable version)


Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.


The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number
  • Purchase history, transaction history, and account balances
  • Credit and payment history

When you are no longer our customer, we continue to share your information as described in this notice.


All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Middlesex Savings Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information Does Middlesex share? Can you limit this sharing?
For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus


For our marketing purposes— to offer our products and services to you YES NO
For joint marketing with other financial companies YES NO
For our affiliates’ everyday business purposes— information about your transactions and experiences


For our affiliates’ everyday business purposes— information about your creditworthiness NO NO
For our affiliates to market to you NO NO
For non-affiliates to market to you NO NO


Call 1-877-463-6287 or or go to

Who we are
Who is providing this notice? Middlesex Savings Bank (“Middlesex”)
What we do
How does Middlesex protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

We are committed to the security of your information. We will only collect the minimum necessary to administer our business and to provide valuable products, services, and other opportunities to you. Access to customer information is strictly limited to employees with a business reason to know such information. We maintain physical, electronic, and procedural safeguards that comply with federal and state regulatory standards to safeguard your information.
How does Middlesex collect my personal information?
We collect your personal information, for example, when you
  • Open an account or make a deposit
  • Cash a check or apply for a loan
  • Pay your bills or use your debit card
We may also collect your personal information from others, such as credit bureaus.
Why can’t I limit all sharing? Federal law gives you the right to limit only
  • Sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for non affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Affiliates We currently have no affiliates under common control with us.
Non Affiliates We may share your information with non affiliates including government entities, in response to subpoenas and other legal processes, credit bureaus, mortgage companies, credit card companies, companies providing servicing, processing, accounting, or other similar functions, marketing companies, and other financial institutions.
Joint marketing Our joint marketing partners may include insurance companies, banks, credit card companies, financial institutions, and community non-profit organizations.

MSB’s mobile apps utilize features on your device to improve performance and help prevent fraud.
The type of information we may collect regarding your mobile device can include:
  • Device settings
  • Unique device identifiers
  • Information about your location
  • Analytical information that may assist with diagnostics and performance
Some information is collected automatically and does not require any action on your part. For your convenience, you may be asked to grant permission to access features on your mobile device, which may include but is not limited to, the following:
Pemission: Allows Access to:  Used for:
Access to external storage Files/media on the device Secure Message Attachments
Audio The device's microphone Chat
Camera The device's camera Mobile Remote Deposit
Contacts Contacts on the device Person to Person
Payments/Recipient List
Location Your location Maps

Relationship to Privacy Statement
This MSB Mobile Privacy Policy supplements Middlesex Savings Bank’s Privacy Statement and in the event of any inconsistency between the two, the Privacy Statement shall govern.