Account Management

We're here when you need help managing the details.

Let us take away the stress. And the uncertainty.

There's more to your Middlesex Savings Bank accounts than money. There’s a relationship. That’s why you can count on a friendly face and helpful hand whenever you need it. We're right there with you, whatever it is you need.

Routing Number

From setting up direct deposit to making a payment by phone or online, you'll need Middlesex Savings Bank's routing number to get the job done. As a reminder, it's 211371227.

Mail a Payment

When you want to pay by mailing a check, we make it easy for you. Our team is here to process your payment quickly and help you take care of business. When mailing your payment, please use the following address:

Middlesex Savings Bank
PO Box 5210
Westborough, MA 01581-5210

Change PIN

Your debit card PIN is the key to accessing your money. It's a good idea to change it frequently. To create a new PIN, call 1-800-992-3808 and follow the instructions. If you forgot your debit card's PIN, visit a Middlesex Savings Bank branch to replace your card and create a new PIN. And don’t worry, you’ll receive your new card on the spot when you visit us.

Change of Information

If you need to update your contact information, you can do it through Online Banking or by visiting a Middlesex Savings Bank branch. It's important to keep your contact information updated so you don't experience an interruption in any Middlesex services.

Set Travel Alerts

Before you head out of town, let us know about your travel plans. That way we can ensure your debit card will continue to work as you expect; otherwise, our security measures could freeze your card for suspicious activity. Please visit one of our branches or call us at 1-877-463-6287 for assistance.

Switch Account Owners

If you need to change the owner's name on one of your Middlesex Savings Bank accounts, we're here to help. This process can be complicated and carries certain tax implications if the account earns interest. Please visit one of our branches or call us at 1-877-463-6287 for assistance.

Contact Us

When you need information, you want it quickly. That’s why we make it easy to get in touch, however it's convenient for you.