Security Center

Peace of mind comes from knowing Middlesex Savings Bank is right there with you.

We’re serious about protecting your identity and financial information.

Along with technical convenience comes the need to stay alert. Together, we can help you stay safe by making it easier to spot potential hazards and protect yourself when using your ATM or debit card or online and mobile services. Use our tips and insights below to help shield yourself from fraud and theft.

Please be advised that Middlesex Savings Bank will never call, text or email you and ask for your Online Banking credentials. If you receive a communication that fits this description, please call us at 1-877-463-6287.

Identity Theft Protection Tips

Identity theft can lead to financial difficulties and stress. Take control by being aware of your online activities and following these tips to protect yourself:

  • Don’t share personal information online, such as your address, phone numbers, Social Security number, birth date, or birth place
  • Store sensitive personal and financial documents in a secure location, and shred them prior to disposal
  • Never carry your Social Security card or share your number unless absolutely necessary

Online and Mobile Fraud Protections

Be on the lookout for signs that your identity and accounts may have been compromised and you need to take action. They include:

  • New accounts or credit cards you didn’t apply for
  • Debits on your account you can’t explain
  • Inaccurate information on your credit reports 
  • Missing bills or other mail, indicating your account information may have been stolen
  • Receiving calls or letters from debt collectors for things you didn’t buy


Today, there's no shortage of new ways scammers try to steal your money. They pressure you to “act fast” and may ask you to send money urgently. You can protect yourself from fraud by knowing their tactics.

  • IRS Imposter Scam: You receive a call or email from a scammer claiming to be from the government demanding immediate payment for back taxes
  • Lottery/Sweepstakes/Inheritance Scam: You are told you won a lottery, contest, inheritance or prize and are asked to pay money upfront to receive the funds
  • Tech Support Scam: You receive a call that your computer needs repair and to send money for service
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