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How to Boost Online Banking Security

November 05, 2021
Many Middlesex Savings Bank customers take care of their routine banking needs through online banking or mobile banking. From checking your account balance to depositing checks, online banking provides convenient, around-the-clock access to everyday banking needs.
With access to online and mobile services like online bill pay , instant money transfer options, text banking, eStatements and digital wallets, these convenient services continue to gain popularity. In fact, in 2020 alone, there were over 240 million online banking users and that number is forecasted to grow, according to Statista.
As more and more consumers turn to digital banking, it’s important to understand security. At Middlesex Savings Bank we’re committed to protecting your identity and personal information. These online banking security best practices will help keep your banking information as safe as possible.
Be Password Savvy
We can’t emphasize enough how important it is to create a strong password. This may seem like an inconvenience, especially with so many passwords to remember. Fortunately, encryption services like 1password and Last Pass can help you create strong passwords and keep them secure. Remember to always log out when your banking session is finished to ensure no one can gain access if your computer or phone is misplaced. Learn more about creating a secure password.
Know Your Wi-Fi
Public Wi-Fi has become increasingly available. From your local coffeehouse to the airport, you can now connect to the internet virtually anywhere. However, you should never fully trust public Wi-Fi with sensitive information like banking. Your private, secured home Wi-Fi is usually the safest option, but if you need to access your Middlesex Savings Bank account remotely, try using a Virtual Private Network (VPN) for a secure connection. 
Never Click on Unknown Links
Another rule of thumb is to use only use the Middlesex Savings Bank website or mobile app to access your online banking account. This may seem self-explanatory, but sometimes fraudulent attempts can make a page look official in an effort to access your information. Known as phishing, this tactic is commonly used in email and text scams. Learn more about common scams and how to protect yourself.
Confirm HTTPS for Security
Another tip is to check the web address in your browser to be sure it starts with “HTTPS.” The “S” at the end signifies an SSL certificate, which means the site is following base-level encryption technology. You can also look for a lock icon in the URL bar to indicate your information is secure. All pages on the Middlesex Savings Bank website start with HTTPS.
Create Banking Notifications
Use online banking and mobile banking to their fullest potential. Through Middlesex Savings Bank’s online banking solutions, you can create alerts to help monitor your account and get notified of any unusual activity. Be sure to also enable Touch ID or fingerprint login on your mobile banking app for added security. You can even use our MSB SafeCard app to better manage your debit card for fraud protection.
Even when taking all precautions and being as diligent as possible, online banking fraud is still a risk. If you suspect fraud on your account, please contact us immediately or submit a form directly on our website. If you have any questions about online banking security measures, please call our Information Center at 1-877-463-6287 or visit one of our branches.
Carrier rates may apply. 
by Middlesex Savings Bank