Our Story

A modern, full-service bank that always puts customers first.

From the very beginning, we’ve been right there with you.

When Middlesex Institution for Savings was founded in 1835 in Concord, MA, banks were focused on businesses rather than families. But our founders saw a need to support the community and created a mutual bank where everyone was welcome to save and help build a better life.

Today, Middlesex Savings Bank is one of the largest mutually owned banks in the country with more than 30 branches. Unlike many other banks, we don’t have shareholders to answer to, or stock prices to worry about. So we can always put our customers first with better rates, more personalized service, and continuous support of the communities we all call home.

Our founders could never have imagined ATMs, online and mobile banking, or many of the other conveniences of modern money management. But they recognized the enduring value of a bank that puts people over profits – and that guiding principle drives every decision we make.

As a mutual bank, our focus is to support our neighborhoods and give back in ways that help everyone live better. We’re proud of this role and take it to heart – financially supporting those who need it – local nonprofits, community-based organizations, and even high school students who need help paying for college. But that’s just a part of our commitment to our communities, which is why you’ll also find us hard at work in our neighborhoods volunteering for causes we care about.

The Middlesex Savings Charitable Foundation is how we make major grants to non-profit organizations for a specific purpose. We also make corporate donations and sponsor events throughout our community.

While our name suggests we’re only a place to save, Middlesex Savings Bank is so much more. We’re a place to borrow, save, and plan your future. We’re a top lender to small businesses, providing daily banking needs, cash management services, commercial lending, and commercial real estate lending up to $25 million.

And today, we have branches in more than 25 towns across the heart of Massachusetts bringing our unique approach to banking to thousands of individuals, families, and businesses. We hope that if you’re not one of them yet, you’ll give us the chance to win you over.

As one of the largest mutual bank in Massachusetts, our priorities are different. Not having shareholders allows us to place emphasis on doing right by our customers and the community, which is something that will never change. You’ll find that we can provide more value than many other banks. We’re working to make banking work better for you by combining today's technology with the personal touch. We take the time to match you to the right account or loan to ensure that you’re happy and comfortable for years to come. Because that’s how long we want to be your bank.
Middlesex is a full-service bank serving individuals, families, and business owners throughout Massachusetts.