Secure your phone
Most mobile phones let you set up a password or PIN, requiring that it's entered into your phone prior to use. This ensures that your phone can't be used if it's lost or stolen. Make sure that you always have this feature enabled and that your password or PIN is not shared with anyone.
Just like your computer, mobile phones are vulnerable to viruses, some of which can give fraudsters access to your personal information. To keep your information safe:
- Install security software and keep it up-to-date
- Delete junk emails and text messages
- Don't follow any Web site links unless you know that they're genuine
- Don't download any files or email attachments that you're not sure about.
Got questions? Call our local customer information center at 1-877-463-6287 or visit any branch. We're happy to help.
Web access is required to use Mobile Banking. Check with your wireless carrier for fees that may apply. Mobile Banking is only available to Online Banking users only and all terms and conditions applicable to Online Banking apply to Mobile Banking. Transfers and Bill Pay must be set up in Online Banking in order to use these functions in Mobile Banking.
Text Banking available for all MSB customers. Online Banking is not required. For your protection, do not text us your account numbers. You should use your account nickname when sending a text command. We will never include your account number in our text messages. On occasion your mobile phone manufacturer may release software updates for your phone. These should be downloaded and installed regularly to ensure your mobile phone has the most current and up-to-date software installed.