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Holiday Branch and Customer Information Center Hours

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In celebration of Thanksgiving Day holiday, our branches and Customer Information Center will be closed on Thursday.  The bank will be open normal business hours on Friday, November 24.  Click here for additional information.

From all of us at Middlesex Savings Bank, we wish you a very Happy Thanksgiving.

Home  /  Personal  /  banking  /  Online Banking

Online Banking

banking online is Safe, secure, anytime banking.

Our Online Banking gives you 24/7 access to your money so you can do all your banking easily and on your schedule. Pay bills, transfer funds, view account history and more.  It's easy, convenient and secure.

 

Click here to enroll.

With our streamlined platform, every online banking experience -- whether on your computer, smartphone or tablet -- is customized for your convenience. 

Enjoy these features: 

  • Secure Messaging
  • Custom Alerts
  • Person to Person Payments
  • A new mobile app that includes 
    • eDeposit
    • Thumbprint Login option 
When you bank with Middlesex, you also have the option of using CardValet®, a free mobile card management app, as well as Apple Pay®, Android PayTM and Samsung Pay®. Visit our mobile wallet page to learn more. 

Visit the Apple Store or Google Play to download the mobile app today: 

Need assistance with online banking? Click on the image below to explore the user guide. 



We recommend certain browsers for the best experience. Review recommended browsers here

For additional information, contact our Customer Information Center at 1-877-463-6287 from Monday-Friday (7:00a.m. to 9:00p.m.) or Saturday (8:30a.m to 3:00p.m.), or visit your local Middlesex branch

Deposit checks anytime, anywhere with eDeposit. This functionality is now wrapped into our new mobile app. 

To begin using eDeposit, here's what you need to do: 

  • Select "Enroll in eDeposit" in the "Move Money" menu option within Online Banking 
  • Complete the eDeposit Enrollment instructions
  • Once you've been approved, go to "Deposit Check" in "Move Money" and you're ready to begin. eDeposits are made through the mobile app.

Applicants for the Middlesex Savings Bank eDeposit program are subject to approval by Middlesex Savings Bank. Electronic Deposits must be made in accordance with the Middlesex Savings Bank eDeposit Agreement and are subject to limits defined in the Agreement. Mobile telephone carrier fees may apply.



​The easy, secure and convenient way to manage your bills.

View Bill Pay Demo

The key features of Online Bill Pay include:

  • Pay bills in minutes or use the recurring payment option to have bills paid automatically
  • Set Bill Pay reminders so you never forget to pay a bill 
  • Bill payment history is stored and easily viewable online, anytime
  • Eliminates the need for paper filing while reducing your paper usage
  • Eliminates postage, envelopes, late fees, and checks, and if you pay just 10 bills per month, you can easily save over $75.00* per year.

Frequently asked questions

 

Got questions? Call our local customer information center at 1-877-463-6287 or visit any branch. We're happy to help.

 

*Savings are approximate and based upon the average annual cost of stamps, envelopes, and checks required for paying ten bills per month.

Eliminate paper statements and get more organized.

Get your bank information when you need it and how you want it. eStatements allow you to:

  • View your account statements online at anytime
  • Print any statement you may need for any reason
  • View up to 18 months of statements
  • Make it easier for record keeping and tax preparation
  • Receive an email notification when your statement is available online.

To enroll, just:

  • Login to Online Banking
  • Select Preference in the side menu
  • Select "Statement Delivery"
  • Complete the Middlesex Savings Bank Electronic Statement Agreement.

 

Frequently asked questions

Got questions? Call our local customer information center at 1-877-463-6287 or visit any branch. We're happy to help.

Protect Yourself with IBM Trusteer Rapport

IBM Trusteer Rapport is a FREE security software that protects your online banking communication and is recommended as an additional layer of security to any anti-virus software you currently use. 

 

Download IBM Trusteer Rapport - Personal 

 

Key benefits:

  • It's FREE and Middlesex covers all costs associated with the maintenance and support of IBM Trusteer Rapport
  • Over 100 banks and 20 million customers across the country use IBM Trusteer Rapport to prevent online fraud
  • Easy to install, easy to use, simply click “Download IBM Trusteer Rapport” button to begin
  • IBM Trusteer Rapport offers live chat and 24/7 telephone and email support, all available at trusteer.com/support.


How does it work?

  1. When you connect to Middlesex online, IBM Trusteer Rapport verifies that you are really connected to the genuine Middlesex Savings Bank website.  
  2. Once verification is complete, IBM Trusteer Rapport locks down communication between your computer and our website. This prevents others from tapping into your online connection with Middlesex.
  3. IBM Trusteer Rapport protects your computer and internet connection by creating a tunnel for safe communication with Middlesex, preventing criminals from using malware to steal your log-in data and tamper with transactions.

 

 

For additional information and details on IBM Trusteer Rapport software and system requirements, please visit trusteer.com/support/supported-platforms.

 

General Disclaimer and Limitation of Liability
Please note that by clicking the “Download Now” button above, you acknowledge, understand and agree that: (1) The Rapport software is provided to you by IBM Trusteer Rapport, subject to its own terms and conditions of use; and (2) The software is provided “as is” and you assume all responsibility and risk for the use of this software. Middlesex Savings Bank disclaims all warranties of any kind whatsoever, whether express or implied, as to the software. Without limiting the foregoing, Middlesex Savings Bank makes no warranty that the software will be effective, accurate, reliable, secure, timely or error-free. Under no circumstances shall Middlesex Savings Bank be liable to any user for damages of any kind, including but not limited to direct, indirect, incidental, consequential, special, or exemplary costs, claims, damages, or losses, arising from or relating to the downloading, use or misuse of the software. Middlesex Savings Bank is not automatically alerted to the presence of a virus or any other type of infection on your computer or other electronic systems, and has no responsibility to identify the presence of a virus or any other type of infection on your computer or other electronic systems.

Text Banking 

With text banking, you can check balances, view recent transactions, transfer funds, pay bills, and easily find ATM and branch locations on your mobile phone. Text Banking allows you to do simple transactions – fast – like checking balances, viewing recent transactions, and transferring funds with any mobile phone.

If you can send a text message, we'll send you one back with your up-to-date account details.

Text 469-228 with one of these commands:

• BAL to view balances for all eligible accounts

• TRAN for recent transactions followed by account identifier (nickname)

• XFER to transfer money between Middlesex accounts

Example: XFER 10.00 From savings To family

• HELP ALL for a list of commands and our phone number

• STOP to opt out

To enable text banking, visit the "Preferences" section within Online Banking, then click on "Text Enrollment."

Have questions? Call our local customer information center at 1-877-463-6287 or visit any branch. We're happy to help.


Text Banking is available to all Middlesex customers who are enrolled in Online Banking. Check with your wireless carrier for fees that may apply.

For your protection, do not text us your account numbers. You should use your account nickname when sending a text command. We will never include your account number in our text messages. On occasion your mobile phone manufacturer may release software updates for your phone. These should be downloaded and installed regularly to ensure your mobile phone has the most current and up-to-date software installed.

Secure Your Phone​

Most mobile phones let you set up a password or PIN, requiring that it's entered into your phone prior to use. This ensures that your phone can't be used if it's lost or stolen. Make sure that you always have this feature enabled and that your password or PIN is not shared with anyone.

Just like your computer, mobile phones are vulnerable to viruses, some of which can give fraudsters access to your personal information. To keep your information safe:

  • Install security software and keep it up-to-date
  • Delete junk emails and text messages
  • Don't follow any Web site links unless you know that they're genuine
  • Don't download any files or email attachments that you're not sure about.

Got questions? Call our local customer information center at 1-877-463-6287 or visit any branch. We're happy to help.


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Please note that you must be 18 years of age or older to complete the online auto enrollment for Online Banking. Persons under 18 should call our customer information center at 1-877-463-6287 or visit their nearest branch to enroll.