Skip Navigation Linkswhy-we-are-different

Holiday Branch and Customer Information Center Hours


In celebration of Thanksgiving Day holiday, our branches and Customer Information Center will be closed on Thursday.  The bank will be open normal business hours on Friday, November 24.  Click here for additional information.

From all of us at Middlesex Savings Bank, we wish you a very Happy Thanksgiving.

Home  /  Community and Us  /  About Us  /  Why We Are Different

​A different kind of banking.

As a mutual bank, we can do things differently.

It's a simple philosophy really - put the customer first. With no shareholders, it's a philosophy we can easily commit to. It means always offering fair value for a reasonable price. It means getting to know our customers personally, greeting everyone with warmth and respect. It means being out there and getting involved in the communities of every branch town. When you make your customer your first priority, and not your shareholders, you truly can be a different kind of bank.


Meet a Middlesex Banker

Click on a banker to read their story.


Sound like your kind of bank?  Let us show you how easy it is to switch to Middlesex today.

​Interested in joining the Middlesex team? Check out our careers section. You'll be happy you did.


10 Reasons

Why Middlesex is Different

  1. ​We’re mutual, so we put you first.
  2. On average, we charge less in fees than big banks.
  3. We pay more, on average, on savings options like CDs.
  4. Our bankers take the time to know you.
  5. We keep almost all of our mortgages in-house.
  6. We have branches and representatives serving Eastern Massachusetts.
  7. ​Our call center is local and very friendly.
  8. We're committed to today's banking technology.
  9. Our satisfaction rates beat the big banks, hands down.
  10. We're really, really nice. Just ask any Middlesex customer.