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Holiday Branch and Customer Information Center Hours


In celebration of Thanksgiving Day holiday, our branches and Customer Information Center will be closed on Thursday.  The bank will be open normal business hours on Friday, November 24.  Click here for additional information.

From all of us at Middlesex Savings Bank, we wish you a very Happy Thanksgiving.

Home  /  Community and Us  /  About Us  /  Our Story

Our Story

values that stand the test of time.

Since the day we opened our doors over 180 years ago, we have focused on meeting the changing needs of our customers and the communities they live in.  As one of the largest mutually owned savings banks in the country, we have no shareholders, so we can always put our customers first.  That will never change.  

  • Statement of Accounts - 1836

    Statement of Accounts - 1836

    The Early Days

    ​​​We were founded as Middlesex Institution for Savings in 1835 in the Town of Concord.  It was a time when banking focused more on businesses than on consumers.  Our founders, not uncommon for residents of Concord at the time, in an act of true community spirit, set out to create a bank where people of modest means, who had no other alternatives, could have a safe place to save.   

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  • Original Branch - Concord, Mass.

    Original Branch - Concord, Mass.

    Mutual and Independent

    Our founders chose to charter the bank under a mutual format.  That meant there would never be any outside shareholders whose interest might take precedence over the needs of average community residents.

    And while the original business purpose has been expanded upon since those early days, the ownership model has served the bank, its customers, and its communities very well.



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  • Weathering the Hurricane of 1938

    Weathering the Hurricane of 1938

    Tested Over Time

    Over the years we have stayed true to our core values.  We weathered the Great Depression, not to mention a few New England storms.  Towns and communities west of Boston grew and so did we.  Today we are stronger than ever as a profitable bank with branches throughout the MetroWest region, with over $4 billion in assets and capital well in excess of regulatory minimums. 


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  • Natick Five Cents Savings Bank

    Natick Five Cents Savings Bank


    ​While we have remained committed to our mutual charter, we have also grown substantially over the years by joining with other regional community banks.

    In 1982, we merged with the Natick Five Cents Savings Bank, forming Middlesex Savings Bank.  Our headquarters moved to downtown Natick, to the former Natick Five Cents building. 

    Over the next 25 years or so, we continued to grow, opening new community branches, and merging with Assabet Institution for Savings in Maynard in 1988 and Strata Bank (formerly Medway Savings Bank) in 2009. 

    This growth allows us to continue to deliver on the promise of community banking to residents and business owners throughout the MetroWest region.  

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  • Wayland Center Branch

    Wayland Center Branch

    Customers First

    As we've grown over the years, so has our commitment to the communities where we live and work.  Whether through community sponsorships and grants, new community branches or increasing our mobile and electronic banking technology, we remain true to our tradition of personal, one-to-one service and our commitment to remain independent.  Why?  It’s our mutual status that lets us put our customers needs first – always.

Interested in learning more about Middlesex Savings Bank?  Simply visit any branch or give us a call at 1-877-463-6287.